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faq

Frequently Asked Question

General FAQs

This is an online fish marketplace where vendors subscribe to list their fish products. Buyers can browse listings, send enquiries, and directly chat with vendors to finalize deals.

No. The platform does not support online payments. Buyers and vendors finalize pricing and payment terms directly through chat or offline communication.

No. The platform does not charge commission on individual sales. Vendors only pay a subscription fee to list their products.

Delivery terms are decided directly between buyer and vendor during chat or enquiry discussion.

Buyer FAQs

You can: Click on the Send Enquiry button, or Use the Chat option available on the product/vendor page The vendor will respond directly through the chat system.

Yes. Buyers can chat with vendors to discuss: Price Quantity Freshness Delivery options Bulk orders

Yes. All conversations happen inside the platform’s secure chat system.

Yes. You must create an account to start chatting with vendors.

If your subscription expires: Your listings may become inactive You may not receive new enquiries Chat access may be restricted You must renew your subscription to continue services.

Vendor FAQs

You must: Register as a vendor Purchase a subscription plan Activate your account Start listing your fish products

With an active subscription, vendors can: List fish products Manage product availability Receive buyer enquiries Use the built-in chat system Grow their business visibility